PRIVACY POLICY

This Cookie Policy explains how Sambosh House of Comfort (“we,” “us,” “our”) uses cookies and similar tracking technologies when you visit our website www.sam-hoc.com.
By continuing to use our website, you agree to the use of cookies as described in this Policy, unless you choose to disable them.

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites function properly, improve user experience, and provide analytical and marketing insights.

Cookies may be:

• Session cookies (deleted when you close your browser)
• Persistent cookies (remain until they expire or are deleted manually)
• First-party cookies (set by our website)
• Third-party cookies (set by external services)

2. HOW WE USE COOKIES

We use cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as:

• Shopping cart functionality
• Secure checkout
• Account login (if applicable)
• Website navigation

Without these cookies, the website may not function correctly.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information such as:

• Pages visited
• Time spent on pages
• Traffic sources
• User interaction patterns

This data is used to improve website performance, usability, and product offerings.

2.3 Functional Cookies

These cookies allow the website to remember your preferences and settings, such as:

• Location preferences
• Language settings
• Previously viewed products

They enhance your browsing experience by making it more personalised.

2.4 Marketing and Advertising Cookies

These cookies may be used to:

• Show relevant advertisements and promotions
• Measure the effectiveness of marketing campaigns
• Track engagement with promotional content

These cookies may be set by us or by third-party advertising partners.

3. THIRD-PARTY COOKIES

We may use trusted third-party service providers that place cookies on your device, including:

• Payment processors
• Analytics providers (e.g., website traffic analysis tools)
• Delivery and logistics integrations
• Marketing and advertising platforms

These third parties may collect information about your online activity across different websites.

4. TRADE-IN AND SERVICE-RELATED TRACKING

Where you engage with our furniture trade-in or swap programme, cookies may help us:

• Track service requests
• Manage valuation and booking forms
• Improve customer experience during trade-in submissions
• Ensure secure processing of service-related interactions

This data is used strictly for service delivery and operational improvement.

5. HOW YOU CAN CONTROL COOKIES

You have the right to control or disable cookies at any time.

You can manage cookies through:

• Your browser settings (Chrome, Safari, Firefox, Edge, etc.)
• Deleting existing cookies stored on your device
• Blocking future cookies from specific websites

Please note that disabling essential cookies may affect the functionality of our website, including checkout and login features.

6. CONSENT TO COOKIES

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may withdraw your consent at any time by adjusting your browser settings or clearing cookies.

7. DATA COLLECTED THROUGH COOKIES

Cookies may collect the following types of information:

• IP address
• Device type and browser information
• Pages visited and navigation patterns
• Time and date of visits
• Interaction with website features

This information is generally aggregated and does not directly identify you unless combined with other personal data.

8. DATA PROTECTION AND SECURITY

We take appropriate measures to ensure that data collected through cookies is processed securely and in accordance with applicable data protection laws.

We do not sell cookie-generated data to third parties.

9. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our operations.

Any updates will be posted on this page with a revised “Last Updated” date.

10. CONTACT US

If you have any questions about this Cookie Policy, please contact us:

Sambosh House of Comfort

Website: www.sam-hoc.com
Phone: 08127466091 | 09034856255
Email: Contact@sam-hoc.com
Address: 1 Sambosh Street, Off Moshalashi Bus Stop, Shasha, Akowonjo, Lagos